In our blogs and articles were always banging on about the economy here or the economy there but we thought we would let everyone know about our business and how we have changed our practises to weather this storm! In fact, given the changes we have embraced it has arguably allowed us to thrive as we adjust to the brave new world!
When Corona-virus hit, anyone who has been to our Head Office in Chester will know we run a “tight ship” – tight in the “we don’t have much space” sense anyway! Therefore, when all things Corona hit, it was right that our team was worried about health and safety. Therefore, on 23rd March when the Government announced furlough, we took advantage and sent staff home. Many companies did this for financial reasons but for us it was very much for health and safety reasons only!
We have taken out the large desks and installed smaller ones providing more space to the team and removed the boardroom table and installed a 2nd office, again to create more space between colleagues. We have introduced one-way systems, banned use of the kitchen (everyone has their own supply of bottled water), copious amounts of chemicals including individual supplies of soap, alcohol gels (not the drinkable type), toilet roll, tissues, anti-virus wipes and sprays! We have also removed all towels and introduced the paper kind. Staff have even been allocated one of the two toilets we have.
This also meant changes to our working practises, as our clients will know, we pride ourselves on face-to-face relationships with our clients but to maintain a safe workplace we have had to (temporarily at-least) abolish these and have instead moved to technology including phone appointments and using new fangled wonder-kit such as Zoom and Teams – wow! We have invested in new technology including dual screen base stations, HD web-cams and speakers. Our annual reports can now be sent in the post instead for example and initial recommendations are emailed giving potential clients plenty of time to make informed decisions!
The good news is, by investing in and embracing the latest technology, this has allowed us to escalate our growth plans. We have always wanted to have a national footprint but given we are a personal (face-to-face) company this was difficult however, as clients have also shifted to using technology also, we have been able to extend our reach and have new clients based all-round the country whom have never set foot in our office – exciting!
No matter what technology you embrace or if you still prefer the face-to face approach, we can help ensure your wealth despite of a Global Pandemic! Get in touch with your national experts to help ensure your very ow Financial Fortress!
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